FAQs
Free Expert Advice | 100% Lifetime Warranty | Mobile Windscreen Service
Are you considering replacing or reparing your cracked windshield? Look no further than MotorGlass! Our certified technicians are committed to providing quality workmanship and ensuring your vehicle is safe for the road.
Don't worry if you have questions about the process – we've got you covered with our FAQs page. Our friendly expert staff is always here to help you make the right choice for your vehicle.
Q: How much does windscreen repair or replacement cost ?
Every car and every piece of glass is a bit different — so the price depends on a few things:
• The type of damage (chip or crack)
• Which glass is affected (windscreen, side, or rear)
• If your car has any features like sensors, cameras, antennas or heating
Send us a few photos and some quick details, and we’ll work out a quote for you — no pressure, no guesswork.
Q: How long will it take for my windshield repair or replacement?
A chip repair usually takes around 30 minutes
·Full windscreen replacement takes 1 hour and 1 additional hour curing time before driving
Q: How do I know if my windscreen needs a repair or replacement?
If it’s a small chip or crack under the size of a $1 coin, it can usually be repaired.
But if the damage is:
• Larger than a $1coin
• Spreading or cracking further
• In the driver’s line of sight
• Or on the edge of the glass
…it’s likely you’ll need a full replacement to keep things safe and roadworthy.
Not sure? Send us a photo — we’ll take a look and let you know what’s best.
Q:Can you complete a replacement or repair outside?
Yes — we can complete repairs and replacements outdoors as long as it’s dry.
If it’s raining or too wet, we’ll need to reschedule or move to a sheltered spot like a garage or undercover area. This is just to make sure the adhesive sets properly and the job is done right
Q: Do you provide warranties on your services?
Yes, all our work comes with a lifetime warranty guarantee on workmanship
Q: Do you accept insurance for auto glass repairs?
Definitely. We work with most major insurers. Just get in touch and we’ll help you through it.
Q: Do you offer mobile services?
Yes — we’re fully mobile! Our certified technicians can come to your home, workplace, job site, shopping centre, or wherever your car is parked. We service all areas of Sydney, making windscreen repairs and replacements super convenient. Just pick a time and location that suits you — we’ll take care of the rest.
Q: Can you remove old glass ?
Yes, we remove cracked or damaged glass safely and professionally. We also have the necessary tools to properly dispose of the old glass.
Q: Can I wash my car straight after a glass replacement?
We recommend waiting at least 24 hours before washing your car — especially with high-pressure or automatic car washes.
This gives the adhesive time to fully cure and ensures a proper seal. Light hand washing (avoiding the glass area) is usually fine after the first day. If you’re unsure, just ask us after the job — we’ll let you know when it’s safe.
Q: How soon can I drive my car after windshield repair or replacement ?
We recommend that you wait at least 1 hour before driving your vehicle after a new windscreen installation. This will give the adhesive time to cure and ensure your windshield is secure.
Q: Can you replace tinted glass?
Yes, we can replace tinted glass for any vehicle.
Q: Can I repair a cracked windshield myself?
Windscreen repair is a job best left to the professionals. Attempting to repair your own windshield can cause further damage and lead to a replacement. We recommend having our certified and trained technicians perform all auto glass repairs for safety reasons.
Q: What safety precautions do you take when installing auto glass?
At Motor Glass, we are committed to providing the highest level of safety and quality when it comes to auto glass installation. All our technicians are trained in proper safety procedures and use high-grade materials to ensure your windshield is securely installed.
Q: Will my windscreen have 100% visibility after the chip repair process ?
While the chip repair process restores 100% of the strength to your windscreen, it may not achieve perfect visibility. Typically, you can expect a 70-80% improvement in visibility, making the damage look significantly better but not entirely invisible.
Q: Do you accept Afterpay, Zip Pay, or Humm for windscreen repairs or replacements?
Yes, we do! At MotorGlass, we understand that unexpected expenses can be stressful, which is why we offer flexible payment options including Afterpay, Zip Pay, and Humm. Simply ask us before booking, and we'll guide you through how to use your preferred payment method. It's just one more way we make windscreen repair and replacement easier and more accessible for you.